What is the Ombudsman?
The Ombudsman is someone you can turn to if you find yourself experiencing problems with the Lucas County Board of Developmental Disabilities. The Ombudsman does not take sides, but remains neutral, helping you find solutions. The Ombudsman is a service of the Quality Assurance Department and is responsible to the Superintendent of the Lucas County Board of Developmental Disabilities.
The Ombudsman will address service-related problems and respond to public inquiries in a timely manner that is fair and which respects personal rights and professional responsibilities.
The goal of the Ombudsman is to increase your ability to deal more effectively with your situation.
Who Can Use the Ombudsman?
The Ombudsman is available to individuals and families who wish to discuss problems regarding services offered through the Lucas County Board of DD.
When Should I Go to the Ombudsman?
You can contact the Ombudsman at any time. But we suggest you discuss issues first with your Service and Support Specialist, Habilitation Specialist, Early Intervention Specialist or Transition Specialist.